Terms and Conditions

Welcome to Howsit AI. These Terms & Conditions (“Terms”) govern your access to and use of the Howsit AI website, applications, AI agents, automation tools, integrations, APIs, and related services (collectively, the “Service”).

By accessing or using Howsit AI, you agree to be legally bound by these Terms. If you do not agree, you may not access or use the Service.


1. About Howsit AI

Howsit AI provides artificial intelligence-powered automation, conversational agents, workflow integrations, and digital assistance tools designed to support business communication, customer engagement, and operational efficiency.

Howsit AI may integrate with third-party platforms including messaging apps, CRM systems, and business software.


2. Eligibility

You must be at least 18 years old to use the Service.

If you use Howsit AI on behalf of a business or organisation, you confirm that you have authority to bind that organisation to these Terms.


3. Account Registration & Responsibilities

To access certain features, you may be required to create an account.

You agree to:

  • Provide accurate and up-to-date information.

  • Keep login credentials confidential.

  • Accept responsibility for all activities under your account.

  • Notify us immediately of any unauthorised access.

Howsit AI reserves the right to suspend or terminate accounts that violate these Terms.


4. Acceptable Use

You agree not to use the Service to:

  • Violate any applicable laws or regulations.

  • Generate unlawful, harmful, or deceptive content.

  • Infringe intellectual property rights.

  • Send spam or unsolicited communications.

  • Reverse engineer, copy, or misuse the platform.

You are solely responsible for the content you create or distribute using Howsit AI.


5. AI-Generated Content Disclaimer

Howsit AI uses artificial intelligence systems to generate responses and automate workflows.

You acknowledge that:

  • AI outputs may not always be accurate, complete, or suitable for your intended use.

  • Howsit AI does not guarantee the correctness of AI-generated content.

  • You are responsible for reviewing and validating outputs before relying on them.

Howsit AI is not liable for decisions made based on AI-generated results.


6. Intellectual Property

All platform software, branding, logos, and proprietary systems are owned by Howsit AI or its licensors.

You retain ownership of your data and content submitted to the platform.

By using the Service, you grant Howsit AI a limited license to process, store, and use your content solely to provide and improve the Service.


7. Data & Privacy

We collect and process data in accordance with our Privacy Policy.

By using Howsit AI, you consent to the collection, storage, and processing of data necessary to operate the Service.

Where integrations are enabled (e.g., messaging apps, CRMs), data may be transmitted between connected systems.


8. Third-Party Integrations

Howsit AI may integrate with third-party platforms (such as messaging services, CRM tools, payment gateways, etc.).

We are not responsible for:

  • Changes made by third-party providers.

  • Downtime or API limitations.

  • Data handling practices of third parties.

Your use of those services is governed by their respective terms.


9. Fees & Payments

Certain features of Howsit AI may require paid subscriptions.

  • Fees are billed according to your selected plan.

  • All payments are non-refundable unless required by law.

  • We reserve the right to modify pricing with prior notice.

Failure to pay may result in suspension or termination of your account.


10. Service Availability

We aim to provide reliable access but do not guarantee uninterrupted or error-free service.

We may:

  • Modify features,

  • Suspend services for maintenance,

  • Discontinue certain functionalities.

We are not liable for service interruptions.


11. Limitation of Liability

To the fullest extent permitted by law, Howsit AI and its affiliates shall not be liable for:

  • Indirect or consequential damages,

  • Loss of profits, data, or business opportunities,

  • Errors in AI outputs,

  • Service interruptions.

Our total liability shall not exceed the amount paid by you for the Service in the preceding 12 months.


12. Indemnification

You agree to indemnify and hold harmless Howsit AI from any claims, damages, or liabilities arising from:

  • Your use of the Service,

  • Your violation of these Terms,

  • Content generated or distributed through your account.


13. Termination

We may suspend or terminate your access if:

  • You breach these Terms,

  • You misuse the Service,

  • Required by law.

Upon termination, your right to use the Service ceases immediately.


14. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the Republic of South Africa, unless otherwise required by applicable law.


15. Changes to Terms

We may update these Terms from time to time. Updates become effective when published on our website.

Continued use of the Service constitutes acceptance of the revised Terms.


16. Contact Us

Howsit AI
Website: https://howsit.ai
Email: info@howsit.ai
Address: 1 Bridgeway Road, Bridgeways Precinct, Century City, Cape Town, 7441