Generated by Rank Math SEO, this is an llms.txt file designed to help LLMs better understand and index this website. # Howsit AI: AI That Talks Business ## Sitemaps [XML Sitemap](https://howsit.ai/sitemap_index.xml): Includes all crawlable and indexable pages. ## Posts - [The Future of WhatsApp Business](https://howsit.ai/the-future-of-whatsapp-business/): WhatsApp Business has gone from a free app for small traders in 2018 to one of the largest commerce and customer service surfaces in the world. The next several years will reshape it again, driven by… - [WhatsApp Newsletter Strategy](https://howsit.ai/whatsapp-newsletter-strategy/): WhatsApp newsletters use either a Channel or a curated broadcast list to deliver scheduled content to followers. The format is more intimate than email and more retainable than social media, which… - [Interactive Messages: Buttons, Lists and Replies](https://howsit.ai/interactive-messages-buttons-lists-and-replies/): Interactive messages let businesses send WhatsApp messages with structured options that users tap rather than type. The result is faster, more accurate conversations and a more app-like feel inside… - [WhatsApp Pay and In-Chat Payments](https://howsit.ai/whatsapp-pay-and-in-chat-payments/): WhatsApp Pay lets users send money or pay businesses directly inside a chat without leaving the app. The feature was first launched in India in 2020 and has since expanded to Brazil, Singapore and a… - [Integrating WhatsApp With Your CRM](https://howsit.ai/integrating-whatsapp-with-your-crm/): WhatsApp messages are valuable customer interactions, and they belong inside your CRM alongside calls, emails and meetings. Without integration, your sales and support teams have to context-switch… - [Cloud API vs On-Premises API: Which Should You Use?](https://howsit.ai/cloud-api-vs-on-premises-api-which-should-you-use/): Meta offers two technical paths to the WhatsApp Business Platform. The Cloud API is hosted by Meta directly. The On-Premises API requires you or your BSP to host the messaging server. Both deliver… - [Top WhatsApp Business API Providers (BSPs) Compared](https://howsit.ai/top-whatsapp-business-api-providers-bsps-compared/): A Business Solution Provider, or BSP, is the gateway between your business systems and the WhatsApp Business Platform. They handle infrastructure, account onboarding, template approvals, billing, and… - [Handling Complaints on WhatsApp Professionally](https://howsit.ai/handling-complaints-on-whatsapp-professionally/): A customer who complains is a customer who still wants you to fix it. The complaint is a chance to repair the relationship and learn something useful. Customers who silently leave never give you that… - [Reducing Response Time on WhatsApp](https://howsit.ai/reducing-response-time-on-whatsapp/): On WhatsApp, customers expect responses in minutes, not hours. The chat format mirrors texting friends, and the same time expectations apply. Cutting your average response time from two hours to ten… - [WhatsApp Channels for Business: A New Broadcast Surface](https://howsit.ai/whatsapp-channels-for-business-a-new-broadcast-surface/): WhatsApp Channels are a one-way broadcast surface separate from regular chats. Followers see updates from channels they have opted into, but cannot see other followers and cannot reply directly.… - [WhatsApp for Customer Support: A Setup Playbook](https://howsit.ai/whatsapp-for-customer-support-a-setup-playbook/): Customers already use WhatsApp many times a day. Adding it as a support channel meets them where they are, eliminates the dreaded hold music, and keeps the conversation history in one searchable… - [Building a WhatsApp Subscriber List Legally](https://howsit.ai/building-a-whatsapp-subscriber-list-legally/): Many businesses chase subscriber numbers without thinking about quality. On WhatsApp, the math is unforgiving: a list of 5,000 properly opted-in customers consistently outperforms a list of 50,000… - [Broadcast Lists vs Groups for Business](https://howsit.ai/broadcast-lists-vs-groups-for-business/): Broadcast lists and groups both let you reach multiple people on WhatsApp, but they work in opposite ways. Choosing the right one is essential because misuse causes either annoyed recipients or empty… - [WhatsApp Marketing Dos and Don’ts](https://howsit.ai/whatsapp-marketing-dos-and-donts/): Customers expect personal-feeling communication on WhatsApp. They are far more tolerant of relevant, well-timed messages than they are of email blasts, and far less tolerant of generic spam. The dos… - [Click-to-WhatsApp Ads: A Practical Guide](https://howsit.ai/click-to-whatsapp-ads-a-practical-guide/): Click-to-WhatsApp ads run on Facebook and Instagram and use a special call-to-action that opens a WhatsApp chat with your business when tapped. They turn passive ad impressions into one-on-one… - [Two-Step Verification on WhatsApp Business](https://howsit.ai/two-step-verification-on-whatsapp-business/): Two-step verification on WhatsApp adds a six-digit PIN that must be entered when you register your phone number on a new device. Without it, anyone who manages to receive your SMS one-time code, by… - [POPIA Compliance for South African Businesses on WhatsApp](https://howsit.ai/popia-compliance-for-south-african-businesses-on-whatsapp/): The Protection of Personal Information Act, known as POPIA, regulates how organisations collect, store and use personal data in South Africa. It came into full force in 2021 and applies to any… - [GDPR Compliance on WhatsApp Business](https://howsit.ai/gdpr-compliance-on-whatsapp-business/): If you message customers based in the European Economic Area, GDPR applies regardless of where your business is headquartered. WhatsApp does not exempt you from this. The platform is just the… - [WhatsApp’s Data Sharing With Meta: What You Should Know](https://howsit.ai/whatsapps-data-sharing-with-meta-what-you-should-know/): Since 2014, WhatsApp has been owned by Meta, the parent company of Facebook and Instagram. As with any group of related companies, certain data is shared between WhatsApp and the rest of Meta to… - [End-to-End Encryption on WhatsApp Explained](https://howsit.ai/end-to-end-encryption-on-whatsapp-explained/): WhatsApp has used end-to-end encryption by default since 2016. It means that messages are scrambled on your device, transmitted as unreadable ciphertext, and only descrambled on the recipient's… - [Generative AI in WhatsApp Customer Support](https://howsit.ai/generative-ai-in-whatsapp-customer-support/): Traditional WhatsApp chatbots followed rigid decision trees. Generative AI changes that by understanding language naturally, drafting bespoke replies and adapting to whatever the customer actually… - [WhatsApp Flows Explained](https://howsit.ai/whatsapp-flows-explained/): WhatsApp Flows is a feature that lets businesses build multi-step interactive experiences inside a chat without leaving the app. Customers can fill in forms, browse menus, book appointments, complete… - [Combining Human Agents With AI on WhatsApp](https://howsit.ai/combining-human-agents-with-ai-on-whatsapp/): The best WhatsApp customer experiences are not pure AI or pure human. They are layered systems where AI handles volume and humans handle nuance, with each picking up where the other leaves off. The… - [Best Practices for AI on WhatsApp](https://howsit.ai/best-practices-for-ai-on-whatsapp/): Generative AI inside WhatsApp chatbots has gone from experimental to standard in less than two years. The technology can dramatically improve coverage and quality of customer conversations, but only… - [Building AI Chatbots for WhatsApp](https://howsit.ai/building-ai-chatbots-for-whatsapp/): WhatsApp delivers a chat experience customers already understand and trust. There is no app to install, no login screen, and no learning curve. For many use cases, especially in customer support and… - [Avoiding WhatsApp Number Bans](https://howsit.ai/avoiding-whatsapp-number-bans/): Most WhatsApp number bans do not happen because of a single dramatic event. They build up from cumulative small mistakes that signal the wrong kind of behaviour to Meta's systems. Avoiding them is… - [Recovering from a Low WhatsApp Quality Rating](https://howsit.ai/recovering-from-a-low-whatsapp-quality-rating/): A drop in quality rating feels alarming but it is rarely fatal. Most accounts recover within a week if they take swift, deliberate action. The trick is to stop the bleeding first and rebuild trust… - [WhatsApp Messaging Tier Limits](https://howsit.ai/whatsapp-messaging-tier-limits/): Beyond pricing and quality rating, Meta limits how many unique users your WhatsApp Business Platform number can message in any 24-hour period. The limit is called the messaging tier, and it scales as… - [WhatsApp Quality Rating Explained](https://howsit.ai/whatsapp-quality-rating-explained/): Quality rating is Meta's measure of how customers respond to your messages. It is calculated continuously per phone number and visible inside Business Manager. A high rating means happy recipients, a… - [Managing WhatsApp Opt-Outs Properly](https://howsit.ai/managing-whatsapp-opt-outs-properly/): Every well-run WhatsApp messaging programme treats opt-outs as a healthy signal rather than a loss. A customer who opts out cleanly is a customer who has not blocked you, has not reported you for… - [WhatsApp Opt-In Requirements: A Compliance Guide](https://howsit.ai/whatsapp-opt-in-requirements-a-compliance-guide/): Every business message you send on WhatsApp must be backed by a valid opt-in from the recipient. Without it, your account is at risk regardless of how good your content is. Meta puts opt-in… - [How to Collect Valid WhatsApp Opt-Ins (Templates and Examples)](https://howsit.ai/how-to-collect-valid-whatsapp-opt-ins-templates-and-examples/): Customers should never wonder what they are signing up for. The clearer your opt-in, the higher your eventual quality rating, and the lower your complaint rate. Time invested in good opt-in design… - [Free Entry Points to Reduce Your WhatsApp Costs](https://howsit.ai/free-entry-points-to-reduce-your-whatsapp-costs/): Meta lets businesses earn free WhatsApp conversations when customers reach them through specific paid surfaces. The mechanism is called free entry points, and it is the single most effective lever… - [Service vs Marketing Conversations: Knowing the Difference](https://howsit.ai/service-vs-marketing-conversations-knowing-the-difference/): Since Meta moved to conversation-based pricing, the distinction between service and marketing conversations has become a major cost driver. Many businesses still treat all outbound contact the same… - [WhatsApp Conversation-Based Pricing Explained](https://howsit.ai/whatsapp-conversation-based-pricing-explained/): On the WhatsApp Business Platform, you are not billed per message. You are billed per conversation, which is a 24-hour session that begins when the first message of a category is delivered. Every… - [Why WhatsApp Templates Get Rejected (And How to Fix Yours)](https://howsit.ai/why-whatsapp-templates-get-rejected-and-how-to-fix-yours/): A rejected template feels frustrating but it is fixable. Meta lists a single reason in the rejection email and once you understand the underlying pattern, you can usually re-submit a corrected… - [Marketing vs Utility vs Authentication Templates: Choosing Right](https://howsit.ai/marketing-vs-utility-vs-authentication-templates-choosing-right/): Every WhatsApp template falls into one of three categories. The category drives pricing, approval criteria, and what content is allowed. Picking the wrong category is one of the easiest mistakes to… - [How to Get Your WhatsApp Templates Approved Quickly](https://howsit.ai/how-to-get-your-whatsapp-templates-approved-quickly/): Some templates clear within minutes. Others sit in review for two days or come back rejected with cryptic feedback. The difference is usually not luck. Meta reviews templates against a consistent set… - [Template Messages on WhatsApp: Rules and Best Practices](https://howsit.ai/template-messages-on-whatsapp-rules-and-best-practices/): Templates are how the WhatsApp Business Platform balances business needs with user protection. Outside the 24-hour window, every business message must use a template that Meta has reviewed in… - [The 24-Hour Customer Service Window Explained](https://howsit.ai/the-24-hour-customer-service-window-explained/): If you remember nothing else about WhatsApp Business Platform pricing and rules, remember this: every time a customer messages you, a 24-hour window opens. Within that window, you can send any reply… - [WhatsApp’s Acceptable Use Policy: The Lines You Must Not Cross](https://howsit.ai/whatsapps-acceptable-use-policy-the-lines-you-must-not-cross/): The Acceptable Use Policy sits above the Messaging Policy and Commerce Policy and applies to every WhatsApp user, business or personal. It is a short document but it has the broadest reach because… - [WhatsApp Display Name Guidelines: How to Get Yours Approved First Time](https://howsit.ai/whatsapp-display-name-guidelines-how-to-get-yours-approved-first-time/): Your WhatsApp display name is what every recipient sees at the top of the chat and in their notifications. Meta reviews each name manually and applies a strict set of rules to keep the platform… - [Industries Banned From the WhatsApp Business API](https://howsit.ai/industries-banned-from-the-whatsapp-business-api/): Even if your business is fully legal in your country, Meta operates a global platform and applies the strictest set of restrictions across all markets. Some industries are banned from the API… - [WhatsApp Commerce Policy: What You Can and Cannot Sell](https://howsit.ai/whatsapp-commerce-policy-what-you-can-and-cannot-sell/): If you list products in your WhatsApp catalog or sell through chat, you fall under the WhatsApp Commerce Policy in addition to the general Messaging Policy. It governs what can appear in catalogs,… - [Meta’s WhatsApp Business Messaging Policy in Plain English](https://howsit.ai/metas-whatsapp-business-messaging-policy-in-plain-english/): Meta's WhatsApp Business Messaging Policy is the rulebook every API user agrees to. Break it and your number can be rate-limited within hours and banned within days. The policy is updated regularly… - [Catalog and Cart on WhatsApp: How to Sell Without Sending a Single Link](https://howsit.ai/catalog-and-cart-on-whatsapp-how-to-sell-without-sending-a-single-link/): The WhatsApp catalog turns your chat profile into a mini storefront. Customers can browse your products without leaving the app, tap any item to see full details, and add things to a cart that gets… - [WhatsApp Business Profile Best Practices That Actually Convert](https://howsit.ai/whatsapp-business-profile-best-practices-that-actually-convert/): When a customer taps your name in WhatsApp, the profile screen they see is the digital equivalent of your shopfront window. A weak profile makes people second-guess whether they are messaging a real… - [Getting the Green Tick on WhatsApp: How Business Verification Actually Works](https://howsit.ai/getting-the-green-tick-on-whatsapp-how-business-verification-actually/): The green checkmark next to a WhatsApp business name means Meta has independently verified that the account belongs to a notable, authentic brand. It is not awarded for paying money, having lots of… - [WhatsApp Business vs WhatsApp Business API: Which One Does Your Company Need?](https://howsit.ai/whatsapp-business-vs-whatsapp-business-api-which-one-does-your-company/): Meta offers two distinct ways for companies to communicate with customers on WhatsApp, and confusing them is one of the most common mistakes new business owners make. The WhatsApp Business App is a… - [How to Set Up a WhatsApp Business Account: A Step-by-Step Guide](https://howsit.ai/how-to-set-up-a-whatsapp-business-account-a-step-by-step-guide/): Setting up WhatsApp Business takes about ten minutes if you have your assets ready. You will need a phone number that is not currently active on regular WhatsApp, a square logo or profile photo at… - [AI Sovereignty After the India AI Impact Summit](https://howsit.ai/ai-sovereignty-after-the-india-ai-impact-summit/): AI Sovereignty After the India AI Impact Summit: What It Means and Why South Africa Should Care  - [What South African Leaders Can Learn from India’s AI Impact Summit](https://howsit.ai/what-south-african-leaders-can-learn-from-indias-ai-impact-summit-roi-adoption-and-real-world-execution/): What South African Leaders Can Learn from India’s AI Impact Summit: ROI, Adoption, and Real World Execution  - [Why Two-Way Messaging Is the Future of Customer Engagement](https://howsit.ai/why-two-way-messaging-is-the-future-of-customer-engagement/): In the past, most business communication was one way. A company sent a message and customers consumed it without responding. But today’s customers expect something very different. They want real-time, personalised conversations across the messaging channels they already use, especially WhatsApp. This shift has given rise to conversational messaging — a fundamentally new way of engaging with audiences. - [Agentic AI 101](https://howsit.ai/agentic-ai-101/): Artificial intelligence is everywhere. You hear about it in meetings, on social media, and in the news. But one term that is starting to appear more often is Agentic AI. - [WhatsApp Marketing vs Traditional Marketing](https://howsit.ai/whatsapp-marketing-vs-traditional-marketing/): In today’s fast moving digital economy, businesses have more options than ever to reach customers. Traditional marketing channels like TV, radio, print and outdoor advertising remain important, but many organisations are now turning to WhatsApp marketing to improve engagement, reduce costs and drive measurable results. - [India AI Impact Summit 2026: The Global South Takes the Lead on Practical AI](https://howsit.ai/india-ai-impact-summit-2026-the-global-south-takes-the-lead-on-practical-ai/): New Delhi hosted the India AI Impact Summit 2026 at Bharat Mandapam from 16 to 20 February 2026, positioning India as a convenor for a more implementation focused phase of global AI cooperation. (Wikipedia) ## Pages - [Home](https://howsit.ai/): Howsit deploys intelligent AI agents across WhatsApp, web and social — qualifying leads, answering questions and booking appointments around the clock, in any language. - [Blog](https://howsit.ai/blog/): Stay informed on the latest AI trends, insights, and developments - [Pricing Table](https://howsit.ai/pricing-table/): Welcome to howsit AI - [Travel & Hospitality](https://howsit.ai/travel-hospitality/): AI-powered assistants that handle guest enquiries, automate reservations, and deliver 24/7 support across every channel. - [Mobile App](https://howsit.ai/mobile-app/) - [WordPress](https://howsit.ai/wordpress/): Our platform is designed to seamlessly integrate with the tools and systems you already use — making your workflow smoother, smarter, and more efficient. - [Help Centre](https://howsit.ai/help-centre/): Search Our Help Centre - [Learning & Education](https://howsit.ai/learning-education-2/) - [Appointment Bookings](https://howsit.ai/appointment-bookings/): Howsit’s AI-driven booking automation eliminates friction, boosts conversions, and gives your users a seamless scheduling experience every time. - [Marketing Automation](https://howsit.ai/marketing-automation/): Howsit AI Agents streamline your marketing workflows so you can engage users intelligently, nurture every lead automatically, and turn conversations into revenue,  without manual effort. - [Analytics & Reporting](https://howsit.ai/analytics-reporting/): Howsit gives you real time AI Agent analytics so you can track engagement, measure performance, and optimise every interaction for growth. - [Insurance](https://howsit.ai/insurance/): AI-powered assistant that understands, responds, and acts like a real team member, 24/7. - [Learning & Education](https://howsit.ai/learning-education/): Engage prospective students instantly, simplify onboarding, and enhance the enrolment experience from first enquiry to registration. - [Online & Ecommerce](https://howsit.ai/online-ecommerce/): Automate customer engagement, streamline support and order workflows, and turn every interaction into revenue with intelligent, conversational automation across your digital channels. - [Retail & Commerce](https://howsit.ai/retail-commerce/): Howsit automates routine customer enquiries, product checks, and store information requests so your staff can focus on selling, not answering the same questions all day. - [Medical & Healthcare](https://howsit.ai/medical-healthcare/): The Howsit Smart AI Agent transforms how clinics, hospitals, and medical providers connect with patients by automating key interactions while maintaining accuracy, privacy, and care focused engagement. - [DPA](https://howsit.ai/dpa/): This Data Processing Addendum (“DPA”) forms part of the agreement between you (“Customer”, “Controller”) and Howsit AI (“Processor”) and describes how personal data is processed when using the Howsit AI platform and services (collectively, the “Service”). - [Security](https://howsit.ai/security/): At Howsit AI, protecting your data and ensuring the confidentiality, integrity, and availability of our platform is a top priority. This Security Policy explains how we safeguard information, manage risks, and maintain a secure environment for all users. - [Terms and Conditions](https://howsit.ai/terms-and-conditions/): Welcome to Howsit AI. These Terms & Conditions (“Terms”) govern your access to and use of the Howsit AI website, applications, AI agents, automation tools, integrations, APIs, and related services (collectively, the “Service”). - [Finance Solution](https://howsit.ai/finance-solution/): AI-powered assistant that understands, responds, and acts like a real team member, 24/7. - [AI WooCommerence Agents](https://howsit.ai/ai-woocommerence-agents/): Why Choose Us - [AI Shopify Agents](https://howsit.ai/ai-shopify-agents/): Deploy AI Agents that knows your products, answers questions instantly and guides shoppers to checkout — 24/7. - [AI WordPress Agents](https://howsit.ai/ai-wordpress-agents/): Powered by Official Whatsapp Business API - [AI Microsoft Team Agents](https://howsit.ai/ai-microsoft-team-agents/): Powered by Meta's Whatsapp API - [AI Telegram Agents](https://howsit.ai/ai-telegram-agents/): Powered by Meta's Whatsapp API - [AI Website Agents](https://howsit.ai/ai-website-agents/): A website AI agent is a human‑like digital assistant that interacts with visitors, answers questions, and helps them navigate your site. - [AI Facebook Agents](https://howsit.ai/ai-facebook-agents/): Messenger becomes a fully automated service channel - [Instagram AI Agent](https://howsit.ai/ai-instagram-agents-built-for-businesses/): Scale conversations without lifting a finger. - [AI Agent Instagram](https://howsit.ai/ai-agent-instagram/) - [Documentation](https://howsit.ai/documentation/) - [iframe-assistant](https://howsit.ai/iframe-assistant/) - [AI Whatsapp Agent](https://howsit.ai/ai-whatsapp-agent/): Powered by Meta's Whatsapp API -AI WhatsApp Agent - [AI Agents](https://howsit.ai/ai-agents/) - [Privacy Policy](https://howsit.ai/privacy-policy/): This Privacy Policy explains how Howsit AI (“Howsit AI”, “we”, “us”, or “our”) collects, uses, stores, and protects information when you access or use our website (https://howsit.ai), applications, AI agents, integrations, APIs, automation tools, and related services (collectively, the “Service”). This Policy also describes your rights and choices regarding your information. - [Contact](https://howsit.ai/contact/): Transform your customer service. - [Features](https://howsit.ai/features/): Leverage the endless potential of Howsit's AI Agents to automate your business communication, deliver exceptional support, double your leads, and accelerate revenue growth. - [Integrations](https://howsit.ai/integrations/): Our platform is designed to seamlessly integrate with the tools and systems you already use — making your workflow smoother, smarter, and more efficient. - [Pricing](https://howsit.ai/pricing/): Welcome to howsit AI - [About Us](https://howsit.ai/about-us/): We specialize in building scalable, user-centric SaaS solutions help startups and businesses transform ideas - [FAQs](https://howsit.ai/faqs/): We know choosing the right software can raise a lot of questions. That’s why we’ve put together answers to the most common ones - [Blog Standard](https://howsit.ai/blog-standard/) ## Docs - [Conversation History](https://howsit.ai/docs/website-mobile-app-bot/conversation-history/): Use past conversation data to train and improve your AI chatbot. The chatbot learns from real interactions to provide better responses over time. - [Send Information](https://howsit.ai/docs/website-mobile-app-bot/send-information/): Send Information components deliver content to users without requiring a response. Use them to share messages, media, and links. - [Recovering a Restricted Meta Account](https://howsit.ai/docs/recovering-a-restricted-meta-account/): If your Meta Business account or WhatsApp Business Account has been restricted, follow these steps to appeal and recover access. - [Common Errors & Troubleshooting](https://howsit.ai/docs/common-errors-troubleshooting/): Solutions for the most common issues you may encounter when using Howsit AI. - [Webhooks](https://howsit.ai/docs/webhooks/): Configure webhooks to receive real-time notifications when events occur in your Howsit AI account. - [API Access Token](https://howsit.ai/docs/api-access-token/): Generate and manage API access tokens to authenticate your API requests with Howsit AI. - [Contacts & Chats APIs](https://howsit.ai/docs/contacts-chats-apis/): Use the Howsit AI REST APIs to manage contacts and chat data programmatically. - [Pricing FAQs](https://howsit.ai/docs/pricing-faqs/): Common questions about Howsit AI pricing and subscriptions. - [Current Plan](https://howsit.ai/docs/current-plan/): View your active subscription details, usage statistics, and billing information. - [Buying Add-Ons](https://howsit.ai/docs/buying-add-ons/): Purchase additional message credits, AI tokens, or team member seats to extend your current plan's limits. - [WhatsApp Only Plans](https://howsit.ai/docs/whatsapp-only-plans/): Dedicated plans optimised for WhatsApp Business API usage, including message templates, broadcasts, and automation features. - [Subscription Plans](https://howsit.ai/docs/subscription-plans/): Howsit AI offers flexible subscription plans to suit businesses of all sizes. Compare features and choose the plan that fits your needs. - [Using Third-Party APIs](https://howsit.ai/docs/using-third-party-apis/): Learn how to use configured APIs within your chatflows to exchange data with external systems. - [Managing My Account](https://howsit.ai/docs/managing-my-account/): Update your personal account details, change your password, and manage your profile settings. - [Notifications](https://howsit.ai/docs/notifications/): Configure notification preferences to stay informed about important events in your Howsit AI account. - [3rd Party APIs](https://howsit.ai/docs/3rd-party-apis/): Connect external APIs to your Howsit AI chatbot for custom integrations and data exchange. - [Quick Replies](https://howsit.ai/docs/quick-replies/): Quick Replies are pre-written response templates that allow your agents to respond faster during live chat conversations. - [Manage Custom Status](https://howsit.ai/docs/manage-custom-status/): Custom statuses help you track the state of conversations and contacts through your sales or support pipeline. - [Manage Tags](https://howsit.ai/docs/manage-tags/): Tags help you categorise and organise contacts for better segmentation and targeted communication. - [Managing Custom Attributes](https://howsit.ai/docs/managing-custom-attributes/): Custom attributes allow you to store additional data about your contacts beyond the default fields like name, email, and phone. - [Users & Teams Management](https://howsit.ai/docs/users-teams-management/): Manage your team members, assign roles, and organise agents into departments for efficient chat routing and collaboration. - [Settings Overview](https://howsit.ai/docs/settings-overview/): The Settings section allows you to configure your Howsit AI account, manage team access, create custom attributes, and set up integrations. - [MS Teams Bot](https://howsit.ai/docs/ms-teams-bot/): Deploy AI-powered bots within Microsoft Teams to automate internal operations, support IT and HR workflows, and provide team-wide helpdesk assistance. - [WhatsApp Display Name Not Visible](https://howsit.ai/docs/whatsapp-bot/whatsapp-display-name-not-visible/): If your WhatsApp bot's display name is not showing to recipients, follow these troubleshooting steps. - [Changing a WhatsApp Bot Number](https://howsit.ai/docs/whatsapp-bot/changing-a-whatsapp-bot-number/): If you need to change the phone number associated with your WhatsApp bot, follow these steps. - [WhatsApp Co-existence Feature](https://howsit.ai/docs/whatsapp-bot/whatsapp-co-existence-feature/): WhatsApp Co-existence enables businesses to operate the same phone number simultaneously on the WhatsApp Business App and Howsit AI's WhatsApp Bot, eliminating the need for number migration. - [Triggers Settings](https://howsit.ai/docs/whatsapp-bot/triggers-settings/): Configure when and how your WhatsApp bot responds to incoming messages. - [Prerequisites for WhatsApp Bots](https://howsit.ai/docs/whatsapp-bot/prerequisites-for-whatsapp-bots/): Before launching a WhatsApp bot via the WhatsApp Cloud API, you must verify the following requirements. - [WhatsApp Bot](https://howsit.ai/docs/whatsapp-bot/): Deploy and manage chatbots on WhatsApp to automate customer conversations, send broadcasts, and provide 24/7 support through the world's most popular messaging platform. - [Integrate with Claude](https://howsit.ai/docs/website-mobile-app-bot/integrate-with-claude/): Connect Anthropic's Claude AI to your Howsit AI chatbot for intelligent, context-aware conversations. - [Integrate with Deepseek](https://howsit.ai/docs/website-mobile-app-bot/integrate-with-deepseek/): Connect Deepseek AI to your Howsit AI chatbot for cost-effective AI-powered conversations. - [Integrate with Close CRM](https://howsit.ai/docs/website-mobile-app-bot/integrate-with-close-crm/): Connect Close CRM with Howsit AI to automatically sync leads and customer data from chatbot conversations. - [Integrate with WooCommerce](https://howsit.ai/docs/website-mobile-app-bot/integrate-with-woocommerce/): Connect your WooCommerce store with Howsit AI to automate customer support, order tracking, and product recommendations. - [AI Chat Summary](https://howsit.ai/docs/website-mobile-app-bot/ai-chat-summary/): The AI Chat Summary feature automatically generates summaries of chatbot conversations, providing quick insights into customer interactions. - [ChatGPT Integration](https://howsit.ai/docs/website-mobile-app-bot/chatgpt-integration/): Connect ChatGPT to your Howsit AI chatbot to enable AI-powered conversations and intelligent responses. - [GPT Assistant Key Setup](https://howsit.ai/docs/website-mobile-app-bot/gpt-assistant-key-setup/): Connect your OpenAI GPT Assistant to your Howsit AI chatbot for advanced AI-powered conversations. - [Basic Configuration](https://howsit.ai/docs/website-mobile-app-bot/basic-configuration/): The AI Persona feature allows you to customise your chatbot's personality traits for improved customer engagement and brand consistency. - [AI Settings](https://howsit.ai/docs/website-mobile-app-bot/ai-settings/): The Basic Configuration section establishes core AI functionality for your chatbot, including LLM provider integration, message credit management, and third-party app connections. - [Chatbot Persona](https://howsit.ai/docs/website-mobile-app-bot/chatbot-persona/): Configure your chatbot's personality to create natural, engaging conversations that align with your brand voice. - [Chatbot Templates](https://howsit.ai/docs/website-mobile-app-bot/chatbot-templates/): Howsit AI provides pre-built chatbot templates to help you get started quickly. Templates include ready-made chatflows designed for common use cases. - [General Settings](https://howsit.ai/docs/website-mobile-app-bot/general-settings/): Configure general settings for your chatbot to control its behaviour, appearance, and data collection preferences. - [Google Sheets](https://howsit.ai/docs/website-mobile-app-bot/google-sheets/): Connect Google Sheets to train your AI chatbot with structured data. This is ideal for FAQ databases, product catalogues, and structured knowledge bases. - [Other Sources](https://howsit.ai/docs/website-mobile-app-bot/other-sources/): In addition to websites, files, Google Sheets, and FAQs, you can train your chatbot using other data sources. - [3rd Party Integrations](https://howsit.ai/docs/website-mobile-app-bot/3rd-party-integrations/): Howsit AI offers 55+ integrations to automate your workflow. Connect third-party applications through native integrations or build custom ones using the "My Integration" feature. - [Alerts](https://howsit.ai/docs/website-mobile-app-bot/alerts/): Configure notification settings to stay informed about new leads and returning visitors interacting with your chatbot. - [Chatbot Settings](https://howsit.ai/docs/website-mobile-app-bot/chatbot-settings/): Configure your chatbot's behaviour, appearance, and integration options from the Settings section. - [Website Settings](https://howsit.ai/docs/website-mobile-app-bot/website-settings/): Configure the website-specific settings for your chatbot to control how it behaves on your site. - [FAQs](https://howsit.ai/docs/website-mobile-app-bot/faqs/): Add frequently asked questions and their answers to train your chatbot. This ensures accurate, consistent responses to common customer queries. - [Chat Window](https://howsit.ai/docs/website-mobile-app-bot/chat-window/): The Chat Window settings allow you to customise your chatbot's interface appearance and functionality, creating a seamless, branded, and user-friendly chat experience. - [Design](https://howsit.ai/docs/website-mobile-app-bot/design/): The Design section enables comprehensive visual customisation of your chatbots and landing pages. Adjust chat window styles, colours, fonts, icons, and landing page content to match your brand identity. - [User Access](https://howsit.ai/docs/website-mobile-app-bot/user-access/): The User Access feature enables you to manage chatbot accessibility through device type, IP filtering, page restrictions, and geographic targeting. - [File Upload](https://howsit.ai/docs/website-mobile-app-bot/file-upload/): Train your AI chatbot by uploading documents, PDFs, and text files. The bot will use this content to answer user queries accurately. - [Train Your AI Chatbot](https://howsit.ai/docs/website-mobile-app-bot/train-your-ai-chatbot/): Training your AI chatbot means providing it with relevant resources such as your website content, files, Google Sheets, or FAQs. This enables the chatbot to deliver accurate responses that are aligned with your business data. - [Configuring Chatbot Scenarios](https://howsit.ai/docs/website-mobile-app-bot/configuring-chatbot-scenarios/): Chatbot scenarios define how your bot responds in different conversation situations. Configure these to ensure your bot handles various user intents effectively. - [Transfer Chat to WhatsApp](https://howsit.ai/docs/website-mobile-app-bot/transfer-chat-to-whatsapp/): Enable your website chatbot to seamlessly transfer conversations to WhatsApp, allowing customers to continue the conversation on their preferred messaging platform. - [Trigger Actions](https://howsit.ai/docs/website-mobile-app-bot/trigger-actions/): Trigger Actions are components that initiate specific system behaviours within your chatflow. They allow your bot to perform actions beyond simple message exchange. - [Customize Website Chatbot](https://howsit.ai/docs/website-mobile-app-bot/customize-website-chatbot/): This feature enables you to design, style, and configure your chatbot to match your brand identity and website aesthetics. You can control the appearance, behaviour, and visitor interactions. - [Customize Your Bot Widget](https://howsit.ai/docs/website-mobile-app-bot/customize-your-bot-widget/): Tailor your chatbot's visual appearance to match your brand identity. The customisation options allow you to control the look and feel of your chatbot without any coding. - [Sending Emojis](https://howsit.ai/docs/website-mobile-app-bot/sending-emojis/): Add emojis to your chatbot messages to make conversations more engaging and friendly. - [Components in Chatflow](https://howsit.ai/docs/website-mobile-app-bot/components-in-chatflow/): Components are the building blocks of your chatbot conversation. They determine what your bot asks, says, and does during interactions. Below is a complete overview of all available components. - [Multiple Flows (Redirect Component)](https://howsit.ai/docs/website-mobile-app-bot/multiple-flows-redirect-component/): The Redirect component allows you to connect multiple chatflows within the same bot. This enables you to break complex conversations into smaller, manageable flows and create personalised conversation paths. - [Create Chatflow](https://howsit.ai/docs/website-mobile-app-bot/create-chatflow/): A chatflow is the structured sequence of messages that shapes how your chatbot interacts with users. It controls the order of questions, messages, and actions throughout conversations. - [Manage Chatflow](https://howsit.ai/docs/website-mobile-app-bot/manage-chatflow/): The Chatflow section is where you build and manage the conversation flows that power your chatbot. A chatflow is the structured sequence of messages that shapes how your bot interacts with users. - [Install Your Chatbot](https://howsit.ai/docs/website-mobile-app-bot/install-your-chatbot/): Choose how and where to deploy your Howsit AI chatbot. Multiple deployment options are available to suit your needs. - [Install Embedded Chatbot](https://howsit.ai/docs/website-mobile-app-bot/install-embedded-chatbot/): An embedded chatbot is placed within a specific section of your webpage, rather than appearing as a floating widget. This is useful for FAQ sections, support pages, or inline conversation experiences. - [Install Your Landing Page Bot](https://howsit.ai/docs/website-mobile-app-bot/install-your-landing-page-bot/): Create a dedicated chatbot landing page that serves as a standalone conversation interface for your customers. - [Install Your Mobile App Chatbot](https://howsit.ai/docs/website-mobile-app-bot/install-your-mobile-app-chatbot/): Deploy your Howsit AI chatbot within your mobile application to provide in-app customer support and engagement. - [Install Your Website Chatbot](https://howsit.ai/docs/website-mobile-app-bot/install-your-website-chatbot/): Howsit AI enables direct chatbot integration into your website, allowing real-time visitor assistance, query resolution, lead collection, and support provision. - [Bot Setup and Installation](https://howsit.ai/docs/website-mobile-app-bot/bot-setup-and-installation/): This section covers everything you need to install and deploy your Howsit AI chatbot across different platforms. - [Website / Mobile App Bot](https://howsit.ai/docs/website-mobile-app-bot/): Deploy chatbots on your website, landing page, or mobile application to engage visitors, capture leads, and provide automated support. - [Creating Your First Chatbot](https://howsit.ai/docs/creating-your-first-chatbot/): The Chatbot Description provides a clear understanding of Howsit AI's intelligent conversational assistant. It explains how Howsit AI chatbots automate interactions, offer instant support, capture user data, and guide customers across multiple digital channels—without manual involvement. - [Agent Settings](https://howsit.ai/docs/agent-settings/): Configure your AI Agent's advanced settings for optimal performance. - [Install AI Agents](https://howsit.ai/docs/install-ai-agents/): Deploy your AI Agent to your preferred communication channel. - [Training your AI Agent](https://howsit.ai/docs/training-your-ai-agent/): Provide your AI Agent with relevant data sources so it can deliver accurate, helpful responses. - [Setting Up Your AI Agent](https://howsit.ai/docs/setting-up-your-ai-agent/): Configure your AI Agent's behaviour, knowledge base, and deployment settings. - [Agent vs Bot](https://howsit.ai/docs/agent-vs-bot/): Understand the difference between AI Agents and traditional Chatbots in Howsit AI to choose the right solution for your needs. - [Using Tags](https://howsit.ai/docs/using-tags/): Apply tags to contacts and conversations for better organisation and targeted messaging. - [Live Chats](https://howsit.ai/docs/live-chats/): Manage real-time conversations with customers when they request human support or when the chatbot transfers the conversation. - [Groups](https://howsit.ai/docs/groups/): Organise your contacts into groups for targeted communication and better contact management. - [Contacts](https://howsit.ai/docs/contacts/): View and manage all contacts who have interacted with your chatbot across all channels. - [Orders](https://howsit.ai/docs/orders/): Send mass messages to your contacts via WhatsApp using approved templates. - [Chats Window](https://howsit.ai/docs/chats-window/): Create automated message sequences that are sent over time to nurture leads and engage customers. - [Setting Up Your AI Agent](https://howsit.ai/docs/creating-ai-agents-in-howsit/setting-up-your-ai-agent/): Complete guide to configuring your AI Agent from scratch. - [Creating AI agents in Howsit](https://howsit.ai/docs/creating-ai-agents-in-howsit/): AI Agents are intelligent chatbot personas that use artificial intelligence to handle customer conversations autonomously. - [System Requirements & Setup Checklist](https://howsit.ai/docs/system-requirements-setup-checklist/): Use this guide to verify that your browsers, accounts, and platforms meet the minimum requirements for Howsit AI. Proper environment configuration ensures smooth chatbot creation, deployment, and testing. - [System Requirements](https://howsit.ai/docs/system-requirements/): Use this guide to verify that your browsers, accounts, and platforms meet the minimum requirements for Howsit AI. Proper environment configuration ensures smooth chatbot creation, deployment, and testing. - [Supported Platforms](https://howsit.ai/docs/supported-platforms/): Howsit AI enables you to deploy chatbots across all major digital communication channels from a single dashboard. Below is an overview of each supported platform and its key capabilities. - [Introduction](https://howsit.ai/docs/introduction/): Welcome to the Howsit AI Help Centre. Get started with an overview of the platform, supported channels, and system requirements. - [Install Your Landing Page Agent](https://howsit.ai/docs/install-your-landing-page-agent/) - [Install your Website Agent](https://howsit.ai/docs/install-your-website-agent/) ## OnePage Docs - [API Documentation](https://howsit.ai/doc/api-documentation/) - [AI Agents](https://howsit.ai/doc/ai-agents/) ## Portfolios - [Creative Product Box Mockup](https://howsit.ai/portfolio/dark-mode-ui-mockup-2/): Our approach to website design blends creativity with strategy — ensuring every page is visually appealing, easy to navigate, and built for performance. Whether you need a landing page, portfolio, or full scale business site, we focus on responsive design - [Modern Mobile UI Display](https://howsit.ai/portfolio/modern-mobile-ui-display/): From sleek SaaS platforms and intuitive dashboards to responsive websites and branding systems — our portfolio reflects our passion for design and development. - [Playful Skincare Bottle Mockup](https://howsit.ai/portfolio/playful-skincare-bottle-mockup/): Our approach to website design blends creativity with strategy — ensuring every page is visually appealing, easy to navigate, and built for performance. Whether you need a landing page, portfolio, or full-scale business site, we focus on responsive design, seamless user experience, and brand consistency. The result? A modern, high-performing website that connects with your audience and helps achieve your business goals. ## Royal Mega Menu - [wpr-mega-menu-item-9233](https://howsit.ai/?wpr_mega_menu=wpr-mega-menu-item-9233) - [wpr-mega-menu-item-9395](https://howsit.ai/?wpr_mega_menu=wpr-mega-menu-item-9395): Solutions & Industries - [wpr-mega-menu-item-9390](https://howsit.ai/?wpr_mega_menu=wpr-mega-menu-item-9390): < Features & Integrations - [wpr-mega-menu-item-9377](https://howsit.ai/?wpr_mega_menu=wpr-mega-menu-item-9377): < AI Agents - [wpr-mega-menu-item-760](https://howsit.ai/?wpr_mega_menu=wpr-mega-menu-item-760): Solutions & Industries - [wpr-mega-menu-item-5055](https://howsit.ai/?wpr_mega_menu=wpr-mega-menu-item-5055): < Features & Integrations - [wpr-mega-menu-item-5097](https://howsit.ai/?wpr_mega_menu=wpr-mega-menu-item-5097): < AI Agents - [wpr-mega-menu-item-832](https://howsit.ai/?wpr_mega_menu=wpr-mega-menu-item-832): Why to Use it?