WhatsApp Co-existence Feature
WhatsApp Co-existence Feature
WhatsApp Co-existence enables businesses to operate the same phone number simultaneously on the WhatsApp Business App and Howsit AI’s WhatsApp Bot, eliminating the need for number migration.
Key Benefits
- Maintain active WhatsApp Business App functionality
- Enable automated messaging via Howsit AI
- Run manual and automated conversations in parallel
- Avoid downtime and number migration
- Test automation before scaling
Prerequisites
- Active Facebook account with Business Manager access
- Valid business website with Privacy Policy
- WhatsApp-compliant use case
- Active WhatsApp Business App number (2+ weeks established)
- SMS/voice OTP capability
- International payment-enabled debit/credit card
Setup Process
- Access WhatsApp setup in your Howsit AI Dashboard and select “Connect your WhatsApp Number”
- Accept and confirm all WhatsApp prerequisites
- Log into Meta’s Embedded Signup using Facebook credentials
- Grant required permissions to Howsit AI
- Connect your business portfolio
- Enter your WhatsApp Business App phone number for verification
- Receive verification message in WhatsApp Business App and tap “Connect”
- Confirm chat history sharing (optional but recommended)
- Paste verification code or scan QR to confirm ownership
- Review and grant access permissions
Meta will review business compliance within 24 hours.
What You Can Do
- Send and receive messages via WhatsApp API
- Reply manually from the WhatsApp Business App
- Run chatbots and automated workflows
- Send approved WhatsApp template messages
- Manage chats from both platforms simultaneously
Limitations
- Maximum 20 messages per second throughput
- Last 6 months of chat history synced
- Some features disabled for API compatibility (message edit, disappearing messages, live location, broadcast lists, group chats, voice/video calls via API)