Changing a WhatsApp Bot Number

Changing a WhatsApp Bot Number

If you need to change the phone number associated with your WhatsApp bot, follow these steps.

Steps to Change

  1. Navigate to Bots and select your WhatsApp bot
  2. Go to Bot Setup
  3. Click Change Number
  4. Enter your new phone number
  5. Complete the verification process (SMS or voice OTP)
  6. Confirm the number change

Important Notes

  • The new number must not be registered on WhatsApp or WhatsApp Business
  • All existing chatflows will continue to work with the new number
  • Broadcast and template message history may be affected
  • Contacts will need to message the new number to start new conversations

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