User Access
User Access
The User Access feature enables you to manage chatbot accessibility through device type, IP filtering, page restrictions, and geographic targeting.
How to Access User Access Settings
- Navigate to Bots from the sidebar
- Select your website bot
- Click Settings and open the User Access tab
Configuration Options
Device Selection
Limit chatbot availability to Mobile-only, Desktop-only, or All devices.
IP Address Blocking
Add IP addresses you want to block from accessing the chatbot. Enter multiple addresses by pressing Enter.
Page-Specific Restrictions
Specify URLs of pages where you do not want the chatbot to appear. Enter multiple URLs individually.
Geographic Limitations
Select specific countries for chatbot visibility. The chatbot will only appear to users in the selected regions.
Click Save Changes to apply your settings.