Transfer Chat to WhatsApp
Transfer Chat to WhatsApp
Enable your website chatbot to seamlessly transfer conversations to WhatsApp, allowing customers to continue the conversation on their preferred messaging platform.
How to Enable
- Navigate to Bots and select your website bot
- Go to Settings > Chat Window
- Find the WhatsApp Transfer section
- Enable the toggle
- Enter your WhatsApp number
- Customise the transfer button text
- Click Save Changes
When enabled, a WhatsApp button appears in the chat window. Clicking it opens WhatsApp with a pre-filled message containing the conversation context.