Multiple Flows (Redirect Component)

Multiple Flows (Redirect Component)

The Redirect component allows you to connect multiple chatflows within the same bot. This enables you to break complex conversations into smaller, manageable flows and create personalised conversation paths.

Creating a Trigger Flow

1. Click on Bots and select your bot
2. Click on the Chatflow tab from the expanded menu
3. Select the flow you want to edit or create a new flow
4. Configure this new flow as needed — it will now appear in your list of available flows

Setting Up a Redirect in an Existing Flow

1. Go to the flow from which you want to trigger your newly created flow
2. Insert the Redirect component into the chatflow
3. From the dropdown inside the component, select the flow you want the conversation to jump to

After selecting, the bot will seamlessly move to the chosen flow when activated.

How Flow Redirection Works

When the redirect is triggered, the bot transitions to the selected flow automatically. This functionality enables you to:

• Break complex conversations into smaller, manageable flows
• Create personalised conversation paths
• Build dynamic, flexible chatbot interactions