Google Sheets

Google Sheets

Connect Google Sheets to train your AI chatbot with structured data. This is ideal for FAQ databases, product catalogues, and structured knowledge bases.

How to Connect Google Sheets

  1. Navigate to Bots and select your bot
  2. Click Bot Training
  3. Select the Google Sheets tab
  4. Click Connect Google Account
  5. Authorise access to your Google Sheets
  6. Select the spreadsheet and sheet you want to use
  7. Map the columns to question/answer pairs
  8. Save to begin training

Best Practices

  • Use clear column headers
  • Keep data clean and well-organised
  • Update the sheet regularly to keep responses current

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