Customize Website Chatbot

Customise Website Chatbot

This feature enables you to design, style, and configure your chatbot to match your brand identity and website aesthetics. You can control the appearance, behaviour, and visitor interactions.

How to Access Customisation

  1. Click Bots from the left menu
  2. Select any website bot
  3. Click “Chatbot Design” from the expanded side panel
  4. You will land on the Content tab by default
  5. Switch tabs to modify Theme and Layout

Content Tab

Configure these elements:

  • Bot Name — Set your chatbot’s display name
  • Call to Action — Add an inviting catch phrase
  • Auto-hide CTA — Toggle with time selection (in seconds)
  • Hide CTA Chat Bubble — Show or hide the bubble
  • Chat Bubble Background Colour — Match your brand
  • Chat Bubble Text Colour — Ensure readability

Theme Tab

Customise the visual appearance:

  1. Select chat window style
  2. Choose bot icon or upload a custom icon
  3. Select chatbot window theme colour
  4. Choose chat background colour
  5. Select font style
  6. Set bot icon position
  7. Add Custom CSS for advanced designs and launcher icon customisation
  8. Save changes to apply modifications

Layout Tab

Manage positioning and sizing:

  • Select chat window positioning for web
  • Select chat window positioning for mobile
  • Choose chat window size
  • Save your customisations

Powered By Howsit