Conversation History

Conversation History

Use past conversation data to train and improve your AI chatbot. The chatbot learns from real interactions to provide better responses over time.

How to Use Conversation History for Training

  1. Navigate to Bots and select your bot
  2. Click Bot Training
  3. Select the Conversation History tab
  4. Review past conversations
  5. Select relevant conversations to include in training
  6. The AI will use these interactions to improve future responses

Best Practices

  • Regularly review conversation logs for training opportunities
  • Focus on conversations where the bot provided incorrect or incomplete answers
  • Remove sensitive or irrelevant data before training