Alerts
Alerts
Configure notification settings to stay informed about new leads and returning visitors interacting with your chatbot.
How to Access Alert Settings
- Access Bots from the sidebar
- Select your website bot
- Click Settings
- Navigate to the Alerts tab
Configuration Options
Email Subject
Enter the subject line for email notifications. This will be the title of the email you receive when a new lead interacts with your bot.
Email Notifications
Toggle to enable or disable email alerts whenever new leads interact with the bot.
Email Addresses
Add the email addresses where you want to receive notifications. Enter multiple addresses by pressing Enter after each entry.
Lead Revisit Notifications
Enable alerts when returning leads re-engage with the bot (e.g., when someone interacts with the bot, leaves, and then returns later).
Save Changes
Click to finalise all configured alert settings.