AI Settings

Basic Configuration

The Basic Configuration section establishes core AI functionality for your chatbot, including LLM provider integration, message credit management, and third-party app connections.

How to Access Basic Configuration

  1. Create your chatbot first
  2. Navigate to your chatbot’s AI Settings
  3. Open the Basic Configuration section

LLM Provider Integration

This step is mandatory for AI-based chatbot behaviour.

  1. Click “Integrate LLM Provider” in Basic Configuration
  2. Browse supported providers (ChatGPT, Claude, Gemini, Deepseek)
  3. Enter your API credentials and complete authorisation

Third-Party Apps Integration

Connect multiple external tools:

  • AI/LLM providers
  • CRMs for lead capture
  • Appointment scheduling systems
  • Payment gateways

Connection status displays as either “Not Connected” or “Connected”, with a search function to locate specific applications.

AI Message Credits

When your plan limits are reached, you can purchase additional message packs through the Basic Configuration section. Credits are applied immediately upon payment completion.