Webhooks

Webhooks

Configure webhooks to receive real-time notifications when events occur in your Howsit AI account.

How to Set Up Webhooks

  1. Go to Settings > Webhooks
  2. Click Add Webhook
  3. Enter your webhook endpoint URL
  4. Select the events you want to receive notifications for
  5. Save the webhook

Available Events

  • New Contact — Triggered when a new contact is created
  • New Message — Triggered when a message is received
  • Chat Assigned — Triggered when a chat is assigned to an agent
  • Chat Closed — Triggered when a conversation is closed
  • Lead Qualified — Triggered when a contact meets qualification criteria

Webhook payloads are delivered as JSON POST requests to your configured endpoint.

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