Recovering a Restricted Meta Account

Recovering a Restricted Meta Account

If your Meta Business account or WhatsApp Business Account has been restricted, follow these steps to appeal and recover access.

Steps to Recover

  1. Check your Account Quality in WhatsApp Manager for violation details
  2. Identify the specific policy violation
  3. Stop all messaging activity immediately
  4. Document corrective actions taken
  5. Submit an appeal via Meta Business Support
  6. Wait for Meta’s review (typically 24-72 hours)

Prevention Tips

  • Always obtain explicit opt-in from users before sending messages
  • Avoid spam-like content in templates
  • Monitor your account quality rating regularly
  • Follow WhatsApp Commerce and Business policies
  • Never create new accounts to bypass restrictions