Managing Custom Attributes

Managing Custom Attributes

Custom attributes allow you to store additional data about your contacts beyond the default fields like name, email, and phone.

How to Create Custom Attributes

1. Go to Settings > Custom Attributes
2. Click Add Attribute
3. Enter the attribute name
4. Select the data type (Text, Number, Date, Boolean, etc.)
5. Save the attribute

Using Custom Attributes

• Collect data via chatflow components
• Use in If/Else branches for conditional logic
• Display in contact profiles
• Sync to CRM integrations
• Use as variables in messages (type “/” to insert)