Manage Tags

Manage Tags

Tags help you categorise and organise contacts for better segmentation and targeted communication.

How to Create Tags

  1. Go to Settings > Tags
  2. Click Add Tag
  3. Enter a tag name and optional description
  4. Choose a colour for visual identification
  5. Save the tag

How to Use Tags

  • Apply tags to contacts manually from the Inbox
  • Auto-assign tags via chatflow components
  • Filter contacts by tag in your contact list
  • Use tags for targeted WhatsApp broadcasts