Creating Your First Chatbot

What is Chatbot Description?

The Chatbot Description provides a clear understanding of Howsit AI’s intelligent conversational assistant. It explains how Howsit AI chatbots automate interactions, offer instant support, capture user data, and guide customers across multiple digital channels—without manual involvement.

Chatbots built using Howsit AI leverage advanced NLP to understand intent, respond accurately, and deliver smooth, personalised conversations across websites, WhatsApp, Facebook, Instagram, Telegram, MS Teams, and SMS.

How to Create Your First Chatbot

Below is the step-by-step guide to creating your chatbot inside Howsit AI.

  1. Open the Bots Section
    From the left sidebar, click on “Bots”.

📷 Screenshot: Howsit AI sidebar showing the Bots menu item highlighted

  1. Create a New Bot
    Click on “Create Bot” to start building a new chatbot.

📷 Screenshot: Bots page with the “Create Bot” button highlighted

  1. Select Chatbot Platform
    Choose the type of bot you want to connect with (Website, WhatsApp, Facebook, Instagram). Click “Proceed to Next Step”.

📷 Screenshot: Platform selection screen showing Website, WhatsApp, Facebook, and Instagram options

  1. Select the Use Case
    Select your business goal to customise your bot. Options include Lead Generation, Customer Support, Appointment Booking, Marketing Automation, E-commerce, and Other. Click “Proceed to Next Step”.

📷 Screenshot: Use case selection screen with business goal options

  1. Configure the Chatflow
    Your bot space is now ready. You will see the Getting Started page with options to:

    • Edit Your Chat Flow – Build engaging conversation flows
    • Train Your AI Chat Bot – Train AI using your own data sources
    • Design Your Chatbot – Customise the look and feel
    • Install Your Chatbot – Deploy on your website or app

📷 Screenshot: Bot Getting Started page showing Required Setup and Recommended Enhancements

  1. Open the Chatflow Editor
    Click “Edit Your Chat Flow” to open the Chat Flows page. You will see your default flow listed. Click on it to open the visual flow builder.

📷 Screenshot: Chat Flows list page with Import Flow and Create New Flow buttons

  1. Build Your Conversation Flow
    The chatflow canvas opens with a visual flow builder. You will see:

    • A Start node connected to your first message component
    • Message and Email components already added
    • Click the + button to add more components
    • Use the Classic Builder button (top right) to switch to the classic editor mode

📷 Screenshot: Chatflow canvas editor showing the visual flow builder with Start, Message, and Email nodes

  1. Test Your Chatbot
    Click the “Test Bot” button at the bottom right of the canvas to preview your chatbot and see how it will interact with users.
  1. Install Your Chatbot
    Click the “Install” button at the top right of the canvas to deploy your chatbot on your website, mobile app, or landing page.

What’s Next?

Congratulations on creating your first chatbot! Explore the platform-specific guides below to learn more:

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