Creating AI agents in Howsit

Creating AI Agents in Howsit

AI Agents are intelligent chatbot personas that use artificial intelligence to handle customer conversations autonomously.

How to Create an AI Agent

  1. Navigate to Agents from the sidebar
  2. Click Create Agent
  3. Enter the agent name and description
  4. Configure the AI personality and communication style
  5. Add knowledge sources (website, files, FAQs)
  6. Set conversation guidelines and boundaries
  7. Activate the agent

Agent Configuration

  • Persona — Define the agent’s personality, tone, and communication style
  • Knowledge Base — Add training data from multiple sources
  • Custom Instructions — Set specific rules and boundaries
  • Handoff Rules — Define when to transfer to a human agent
Setting Up Your AI Agent
Setting Up Your AI Agent

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