Chats Window

Drip Campaigns

Create automated message sequences that are sent over time to nurture leads and engage customers.

How to Create a Drip Campaign

  1. Go to Inbox > Drip Campaigns
  2. Click Create Campaign
  3. Name your campaign
  4. Add message steps with delays between each
  5. Select your audience
  6. Set the start trigger
  7. Activate the campaign

Use Cases

  • Onboarding — Welcome new customers with a series of helpful messages
  • Lead Nurturing — Follow up with leads over days or weeks
  • Re-engagement — Reach out to inactive contacts
  • Event Reminders — Send countdown reminders before an event