24/7 chat & actions
AI That Helps You Support, Sell, and Engage Customers 24/7
Howsit deploys intelligent AI agents across WhatsApp, web and social — qualifying leads, answering questions and booking appointments around the clock, in any language.
High Conversion
85%
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Is this product available? 11:03 ✓✓
Yes! These sneakers are available in Size 11. 11:03 ✓✓
Sneakers R1299.00
Order Confirmed!
11:03
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🔒 Messages are end-to-end encrypted. No one outside of this chat can read them.
TODAY
Message
Send Message
Omnichannel agents
One inbox to manage all your customer communication
Deploy a single AI agent across all your digital touchpoints — it keeps context wherever the conversation happens.
DMs & comments
Messenger leads
Website
Convert visitors
Shopify
Shop & support
WooCommerce
Orders & queries
How it works
Power your business on WhatsApp.
No engineering team needed. Connect, train and launch — your Howsit agent does the rest.
BROADCAST MESSAGING
Engage With Your Customers
Send WhatsApp campaigns to your whole customer base — then let your Howsit AI agent handle every reply. No more blasting messages into a void: each response is answered instantly, so a single broadcast turns into thousands of real, one-on-one conversations.
- Launch personalised, scheduled broadcasts to any audience size from a simple dashboard — no code, no technical team needed.
- When customers reply, your AI agent picks up the conversation 24/7 — qualifying leads, answering questions and booking sales while you sleep.
- Manage opt-ins, opt-outs and consent automatically, keeping your contact list healthy and your campaigns compliant.
WORKFLOWS
Automate every step of the conversation
Create smart, code-free flows that move customers from first hello to final sale — and let Howsit’s AI handle the back-and-forth in between. Every journey runs automatically, day and night.
- Map out journeys visually with an intuitive flow builder — set triggers, conditions and actions without touching code.
- Plug Howsit into your CRM, e-commerce store and tools through an open API that fits almost any setup.
- Turn flat chats into dynamic experiences using buttons, lists, product catalogs and AI-driven replies.
ARTIFICIAL INTELLIGENCE
AI agents that actually understand your business
Train Howsit on your products, policies and tone of voice, and watch it handle real customer questions like a member of your team. Customers get instant answers through self-service, and your human agents get an AI co-pilot working right alongside them.
- Build and customise smart assistants in minutes with a simple, no-code interface.
- Powered by a leading multilingual language model that speaks your customers' language — literally.
- Keep your data yours, with a private, secure model you stay fully in control of.
LIVE AGENTS
Handover to a live agent
When a conversation needs a human, Howsit makes the switch invisible. Your agents jump into any chat from one shared inbox, fully briefed by the AI, and carry on like they were there all along.
- See everything at a glance — live dashboards track chat volume, response times and agent performance in real time.
- Bring phone callers into chat, where conversations are faster to handle and easy to pick up later.
- Share images, videos, locations and payment requests, with full history, tags and internal notes on every chat.
- Pass conversations between agents and departments in one tap — no context lost, no customer left waiting.
PAYMENTS
Receive payments inside WhatsApp
Don’t make customers leave the conversation to check out. Howsit lets them buy in the moment — send a payment link in chat, they tap, they pay, done. Less friction means more sales closed before the interest fades.
- Let customers pay for products and services without ever leaving the conversation.
- Offer a secure, branded checkout — or one-tap quick-reply payments for repeat buyers.
- Accept every major card with bank-grade security and built-in fraud and risk protection.
CAPABILITIES
The Chat
Commerce Platform
More than a chatbot — Howsit agents understand intent, take real actions, and learn from every conversation.
Understands intent
Context-aware responses that feel human — not scripted, robotic replies.
Lead management
Capture, qualify and route every lead in real time. Nothing slips through.
Appointment booking
Schedules meetings and manages bookings straight into your calendar.
Multilingual
Serves customers fluently in dozens of languages, automatically.
Analytics & reporting
Track conversations, performance and outcomes with actionable insight.
Secure & in control
Enterprise-grade infrastructure with full control over what your agent does.
MOBILE • IOS & ANDROID
Howsit on the go.
Same inbox, same login – in your pocket.
- Live notifications when a chat is assigned to you.
- Reply with templates, quick replies and media.
- Same login, same permissions as desktop.
